He also highlighted the need to have in place a contingency plan to deal with these types of outages that can have a severe impact on businesses operations: “Anyone outsourcing a critical communication service like email must consider a cyber resilience strategy that assures the ability to recover and continue with business as usual.” Operational dependency on any single IT environment creates business risks that need be considered carefully.” Pete Banham, cyber resilience expert at Mimecast, told Computer Business Review: “Exact details have been unclear which highlights the danger of outsourcing your business email uptime to a third-party. With 365, there will be no more server rooms, UPS, temperature control setup cost. We’ll move them into production only after they’ve made it through rigorous rounds of validation and refinement.”Īt the time of writing the issues with Office 365 are contained to users within the United Kingdom. Losing important email due to power outages or internet being down in your building Get freedom from the repeated servers upgrades, service packs, patches for Windows, Exchange, Sharepoint and File servers. Spataro highlighted that the updates will not happen all at once: “Instead, over the next several months we will deploy new designs to select customers in stages and carefully test and learn. The issues come just two days after Jared Spataro Corporate VP for Microsoft Office Marketing announced an array of planned updates in a blog post: “We’re pleased to announce user experience updates for Word, Excel, PowerPoint, OneNote, and Outlook rolling out gradually over the next few months.” However, the bulk of the issues seem to be in the Email application of Office 365 with some users reporting delays of 30 minutes in sending and receiving emails, while others can not access their accounts at all.